There are many bus and coach firms operating throughout Britain today. To protect these companies and their passengers interests and to maintain high standards associations offer advice and support.

the institute of tourist guiding

To support all the bus and coach firms there are numerous associations in Britain which offer different benefits. Here are some of Britain's main associations.

Guild of British Coach Operators

The Guild of British Coach Operators is a mark of quality in the British coach industry. If you are travelling with a coach operator that is a member of the guild you are assured of high standards.

Established in 1985, the guild of coach operators represents a select few companies offering high standards to customers. From small family owned businesses to large scale operators the guild has a member to help each customer's individual needs.

In order to join the guild you need to demonstrate a high level of quality in service and have a proven track record. Operator's levels of service are not only evaluated by driving skills but also by customer service standards. If you choose a member of the guild of coach operators you can expect punctuality as well as reliability from a customer focussed operator.

Coach Marque

Coach Marque has been established to reflect the views of consumers and operators in the coach industry. Coach Marque is dedicated to implementing these findings to benefit the British and European coach industry.

Research has indicated that increasingly more tourists are taking an interest in service and safety standards in the tourism industry which also extends to the coach industry.

Coach Marque has been founded by the confederation of passenger transport which is Britain's authoritative body for public transport. Coach Marque was founded as a scale for rating and comparing the standard of coach operators for the consumers benefit. Coach Marque remains the single rating standard in the coach industry providing a consistent service.

Transport for London: Buses

London has one of the world's busiest public transport services. The bus service alone transports around six million passengers a day along more than seven hundred routes. The buses are just one of many transports managed by Transport for London who implements the mayor of London's own transport strategy.

As part of the transport strategy Transport for London's Bus department responds to changes imposed on the system. As London develops and changes the transport strategy makes the necessary amendments to insure that services match customer expectation levels.

Transport for London's bus department is involved in maintaining all aspects of London's bus system to high levels of quality. They choose the bus routes, set standards for levels of service quality and monitor levels of service quality. As well as this they also maintain all the bus stations, stops and vehicles.

Transport for London's bus department can be found online. Information on services as well as bulletins with breaking traffic reports and route planners can be viewed as well as other current news articles.